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All orders are shipped via Australia Post.
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Once your order has been placed, a confirmation email will be sent to your nominated email address. Deliveries are sent during normal business hours from Monday – Friday. Orders are processed and shipped within 1-3 business days.
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Once your order has been shipped, you will receive a tracking number via email.
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Please allow 5-7 business days for deliveries within Australia and 7-14 business days for international orders.
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If you change your mind about the products you have purchased from us, we do not offer a refund but are happy to provide a credit note for the purchase amount. The shipping costs are your responsibility. This includes cases where the incorrect size has been purchased.
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If an item is faulty then we will meet our legal obligations which may include refunding the purchase price and shipping charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase. Warranty cases are determined on a case by case basis. We have a 30 day warranty period on all of our pieces.
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Item(s) must be returned within 14 days of purchase.
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Gift cards, sale and clearance items are not eligible for a refund or exchange.
How do I return an item?
- Email littlememedesigns1@gmail.com for return address
- Include your Order Number (can be found in your order confirmation email) and information around the item(s) you would like to return or exchange.
- We will respond to your email within 2-5 business days and provide you with necessary instructions.
- All returns/credit notes/exchanges will take 2-5 days to process once items arrive back at our studio. We suggest using a trackable service when you send your items back to us.
- All exchanges will be charged a return shipping fee.